Shipping policy
At ShopLivo.live, we aim to provide fast and reliable shipping across India.
Order Processing
Orders are generally processed within 1–2 business days. Orders placed on weekends or public holidays may be processed on the next working day.
Estimated Delivery Time
- Metro Cities: 3–5 business days
- Other Urban Areas: 5–7 business days
- Rural/Remote Areas: 7–10 business days
Delivery times may vary due to courier delays, weather conditions, high order volumes, or other circumstances beyond our control.
Order Tracking
Once your order is shipped, tracking details may be shared via SMS, email, or WhatsApp.
Delivery Coverage
We currently ship to most serviceable pin codes across India. International shipping is not available at this time.
Address Issues
Please ensure that your shipping address and contact details are complete and accurate. Incorrect or incomplete information may result in delayed or failed delivery.
Lost, Delayed, or Damaged Orders
If your order is significantly delayed, lost, or arrives damaged, please contact our support team with your Order ID and relevant photos or videos where required.
Cash on Delivery
Cash on Delivery (COD) may be available for eligible products and serviceable locations.
Website: ShopLivo.live
Last Updated: September 12, 2026